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Shipping Information

At GroovyRoost.com we source our awesome collection of products from around the world and depending on the ordered items often dispatch (or drop-ship) directly from the manufacturer/supplier to save on costs which we pass onto you. This means goods can be sent directly from their warehouse to you and not from our own warehouse here in the UK.

As a result arrival times will vary across our product range. Typically orders are processed and dispatched within 48 hours but you may find delivery can take up to 28 days from receipt of order.

In instances where we dispatch directly from the manufacturer you may not receive the usual GroovyRoost invoice documents.  (You will however always receive an invoice via email directly from us).

It also means that depending on your shopping cart contents items can be sent separately and possibly in multiple shipment/packages.

We offer a great value Worldwide shipping charge of $1.95 for your first item and then just $1 for each subsequent item up to a maximum shipping cost of $5.95.
For Example:  
  • Order one item and pay just $1.95 
  • Order three items and pay $3.95
  • Order five items or more and total shipping cost is just $5.95
 
All orders above $50 will receive Free Worldwide shipping.
Some of our handmade products can only be sent within a specific country and this will be clearly stated on the product page.


Depending on your location orders may be subject to customs charges, import duties or VAT which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).